Olympic Air, Greece

Operational evaluation and Strategic development Plan

in 2011 INTRO Aviation produced a detailed assessment of all organizational key areas has led to recommendations to improve operational, organizational as well as procedural efficiency and productivity. This included flight operations, network improvements, modernization of IT systems and sales and distribution processes.

Furthermore a long term strategic development plan was developed in collaboration with the stakeholders of the airline (shareholders, management, employee representatives). This included a strategic vision and positioning which resulted in network and fleet adjustments. The airline product was reconsidered and the commercial sales and system set-up was adjusted accordingly. A consequent reorganization was suggested and implemented which included outsourcing measures.